garnet-savanna

Last updated: January 2024

1. Introduction

garnet-savanna is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways:

Personal Data: Name, email address, and other contact information you provide when submitting enquiry forms or requesting services.
Financial Information: Information you voluntarily share during consultations to receive financial guidance.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
Device Information: Browser type, operating system, and IP address collected automatically when you access our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To respond to your enquiries and service requests
To schedule and conduct consultations
To improve our website and services
To communicate with you about our services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contract: When processing is necessary to fulfil a service agreement with you.
Legal Obligation: When we are required to process data by law.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers who assist in our operations
Professional advisers when required
Law enforcement when legally required

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose of processing.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Object to processing
Request data portability
Withdraw consent at any time

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 45 Colmore Row, Birmingham B3 2AA, United Kingdom